Your Privacy Is Our Responsibility

1. Introduction & Scope of Policy

bdbat is a trusted online betting and gaming platform in Bangladesh. We take our users' privacy very seriously. This Privacy Policy ("Policy") describes how bdbat collects, uses, stores, and discloses your personal information.

This Policy applies to the bdbat website and all its related services. By registering on our platform or using our services, you consent to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.

This Policy may be updated from time to time. We will notify you appropriately of any significant changes. The latest version of the Policy will always be available on our website.

2. What Types of Information We Collect

bdbat collects the following types of information to provide its services:

2.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Email address and mobile number
• Residential address

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for transactions)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Usage Information

• IP address, browser type, and operating system
• Activity logs on the platform (login times, game play history)
• Cookies and session data
• Device identifier information

2.4 Communication Information

When you contact our customer support team via live chat or email, records of those conversations may be stored.

3. How We Collect Information

bdbat collects your information in the following ways:

• Directly provided: Information you provide yourself during registration, verification, or use of services.
• Automatically: Information collected through technical means (cookies, log files, etc.) while you use our platform.
• From third parties: Information received from payment processors or identity verification service providers, shared with your consent.

We never collect information without your knowledge or consent. Every piece of information collected has a specific and legitimate purpose.

4. Purpose of Using Information

bdbat uses the information collected for the following purposes:

4.1 Account Management

Your identity information is essential for creating, verifying, and managing your account. This ensures that only authorized individuals can access the account.

4.2 Processing Financial Transactions

Financial information is used to complete deposit and withdrawal processes. Deposits and withdrawals at bdbat can be made via bKash, Nagad, Rocket, and bank transfer.

4.3 Ensuring Security

Information is analyzed to detect fraud, protect accounts, and prevent suspicious activity.

4.4 Providing Customer Support

Our 24/7 support team may use your information to resolve issues and handle complaints.

4.5 Meeting Legal Obligations

Information is retained to comply with applicable laws and regulations and to respond to requests from regulatory authorities.

5. Sharing & Disclosure of Information

bdbat never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third parties for payment processing, technology services, and security verification. These partners operate under strict confidentiality agreements and may only use the information provided for specified purposes.

5.2 Legal Obligations

bdbat may be legally required to provide information under court orders, lawful requests from law enforcement agencies, or applicable law.

5.3 Business Restructuring

In the event of a business merger, acquisition, or sale, your information may be transferred. However, the new ownership will also be required to maintain protections consistent with this Privacy Policy.

Beyond the circumstances above, bdbat will never disclose your information without your explicit consent.

6. Data Security Measures

To ensure the security of your information, bdbat has adopted industry-standard technical and organizational measures:

• SSL Encryption: All data transmission on our platform is protected by SSL/TLS encryption technology.
• Secure Servers: Your information is stored on high-security servers where unauthorized access is strictly controlled.
• Access Controls: Only authorized staff may access your information when required for specific tasks.
• Regular Audits: Our security systems are regularly reviewed and updated.
• Password Hashing: Your password is never stored in plain text; it is protected using a one-way hashing method.

However, no data transmission over the internet is completely risk-free. We strive to ensure maximum security, but a perfect guarantee of data protection cannot be given.

7. Cookie Policy

Cookies are used on the bdbat website. A cookie is a small text file stored on your device that helps improve the functionality of our platform.

7.1 Essential Cookies

These are necessary for the basic functioning of the platform, such as keeping your login session active. These cookies cannot be turned off.

7.2 Analytical Cookies

These help us understand how users are using the platform so we can improve the experience.

7.3 Preference Cookies

These remember your preferences and settings, such as language preference. You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

8. Data Retention Period

bdbat retains your personal information for as long as your account is active or as needed to provide services. After an account is closed, information may be kept for a period of time for the following reasons:

• To meet legal obligations and resolve disputes
• For fraud detection and prevention
• To fulfill financial audit requirements

When the retention period expires or the information is no longer needed, it is securely deleted or anonymized.

9. Your Rights

You have the following rights regarding your personal information:

9.1 Right to Access

You have the right to know what information we hold about you. You can contact us at any time to request this information.

9.2 Right to Correction

If there is any error or incompleteness in your stored information, you can request that it be corrected.

9.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, this may not be possible in all cases due to legal obligations or legitimate interests.

9.4 Right to Object to Processing

You have the right to object to the use of your information for specific purposes. Please contact us directly regarding this.

9.5 Right to Data Portability

You may request that the information we hold about you be provided in a structured, machine-readable format.

To exercise these rights, please contact us. We will respond to your request after appropriate verification.

10. Privacy of Minors

bdbat provides services only to individuals aged 21 and above. We do not intentionally collect any personal information from minors.

If we become aware that a minor has registered on our platform, that account will be closed immediately and the collected information will be securely deleted. If a guardian suspects their child has registered on our platform, please contact us.

11. Third-Party Links & Services

Our platform may have connections to third-party payment gateways or service providers. These third parties have their own privacy policies, and bdbat is not responsible for their data practices.

We recommend that you review the privacy policy of each third-party service separately. bKash, Nagad, and Rocket's own privacy policies can be found on their respective platforms.

12. Policy Changes & Updates

bdbat reserves the right to change this Privacy Policy at any time. For any significant changes to the Policy, we will:

• Post a prominent notice on the website
• Notify you at your registered email address
• Update the "Last Updated" date at the top of the Policy

Continued use of the platform after changes will indicate that you have consented to the updated Policy. We therefore recommend reviewing this Policy regularly.